Skynyx AI

Skynyx AI for Support
AI-powered customer support across WhatsApp

Skynyx AI for Support redefines how businesses manage customer service.With automated responses, smart conversation routing, and 24/7 availability, your support operations become faster, smarter, and more efficient — without adding extra team members.

Ideal for startups, clinics, retail, services & enterprises — Skynyx AI works 24/7 automatically.

Why Businesses Love Skynyx AI for Support

Reduces support workload by up to 80%

Increases first-response speed by 10x

Operates 24/7 without breaks

Scales instantly during peak hours

No coding required

Fully customizable

Key Features

24/7 AI Chat Support
  • Human-like replies powered by advanced AI
  • Solves 70–85% of customer queries instantly
  • Learns from FAQs, website, documents, and past chats
Smart Ticket Routing
  • Auto-assigns to correct department
  • Based on priority, topic, customer type, and language
  • Filtered, meaningful tickets only
AI Auto-Replies
  • Order status, pricing, refunds, appointments
  • Service updates & login issues
  • Instant responses reduce workload
Knowledge Base Integration
  • Upload FAQs, manuals, policies, product info
  • AI answers automatically using your data
Smart Escalation
  • AI handles queries → complex ones go to human agents
  • Perfect hybrid support system
SLA Tracking
  • Alerts for delays & escalations
  • Priority routing
  • Real-time performance metrics
Support Analytics
  • Response time & resolution time
  • Workload & sentiment analysis
  • AI automation rate

Industries Using Skynyx AI for Support

E-commerce
Retail
Education
Hospitals
Real Estate
Automobiles
Finance
Service Centers